FAQ
Need Assistance?
Our customer support is available 24/7 to help with bookings, inquiries, and special requests.
Call Us Chat on WhatsAppWhat services does Albarka Executive Shuttle offer?
We provide car hire for individuals, corporate clients, airport transfers, intercity shuttle services, and long-term rentals. Our fleet includes executive cars, SUVs, and buses.
Do you offer airport pick-up and drop-off?
Yes, we offer reliable airport transfers. Simply click the Book a Vehicle button and fill in the details. We will get back to you once we confirm your request.
Are your vehicles insured?
Absolutely. All our vehicles are fully insured, regularly serviced, and maintained to ensure passenger safety and comfort.
How do I book a car or shuttle?
You can book online via our website, through a phone call, or by visiting our office. For corporate clients, we also provide flexible contract options.
Do I need an account to book?
No account is required for one-time bookings.
Can I make changes to my booking?
Yes. You can modify or cancel your booking up to 24 hours before your scheduled ride without extra charges.
What payment methods do you accept?
We accept bank transfers, cash payments, and major cards. For corporate clients, invoicing and contract billing are available.
Can I pay in advance?
Yes. Prepayment guarantees your booking and ensures your vehicle is reserved exclusively for you at the requested time.
Do you offer refunds?
Yes, full refunds are available for cancellations made at least 24 hours before the scheduled ride. Terms and conditions apply for late cancellations.